Shipping & Delivery

Gunjan Dewan offers online coaching services only. There are no physical products, and so nothing is shipped. This policy explains how our services are delivered to you after booking.

1. Digital delivery

All services — one-to-one sessions, the Starting Solids session, and the 10-Day and 1-Month Picky Eating Programs — are delivered electronically over video call, and, where the offering includes it, through follow-up support over WhatsApp. No item is dispatched by courier or post.

2. When you receive access

• Booking confirmation is sent to the email address you provide as soon as your payment is successfully received.
• The session link and details for your video call are shared by email (and/or WhatsApp) ahead of your scheduled time.
• For the 10-Day Program, WhatsApp support begins from your first coaching call and continues for the program duration.

3. Not received something?

If you have completed a booking but have not received your confirmation or session details, please first check your spam or promotions folder. If you still cannot find them, email us at hello@gunjandewan.com or reach us through our Contact page and we will resend them promptly.

4. Cancellations and refunds

For anything relating to changing, cancelling, or refunding a booking, see our Cancellation & Refunds policy.